Standard UK service delivery is charged at £3.95 to any UK mainland address and Northern Ireland (excluding offshore territories). These charges cover packaging, handling and delivery. Orders are usually processed within 24 hours, and are dispatched to arrive within 5-10 working days.
Covid-19 update: We aim to process your order as quickly as possible but our strict adherence to government safety regulations means that we may take a little longer than usual. Please allow 3-5 working days for the dispatch of your order.
Next Day Delivery
Next Day delivery is available when an order is placed before 1pm for delivery the next working day, except where an order is placed after 1pm on a Friday, in which case the order shall be dispatched the next Monday to arrive on the Tuesday. Next Day delivery is charged at £5.95 to any UK mainland address and Northern Ireland (excluding offshore territories), and these charges cover packaging, handling and delivery. Next Day deliveries will require a signature on receipt; please ensure someone will be in to sign. We do not offer this service to countries outside of the UK.
Standard overseas service delivery is charged at £5.95. These charges cover packaging, handling and delivery. Orders are usually processed within 24 hours, and are dispatched to arrive within 21 working days. We will keep you up to date with the status of your order via email.
We do not offer Next Day delivery to countries outside of the UK.
What is Delivery Duty Unpaid (DDU)?
DDU is an international trade term indicating that a seller is responsible for the safe delivery of goods to a named destination. Once the goods are at the agreed-upon location, the buyer becomes responsible for paying import duties, as well as further transportation costs.
Who pays for DDU?
DDU means that you as the customer are responsible for paying the taxes and duties. You will be contacted by customs once your shipment arrives to settle charges in order for the shipment to be released and delivered.
I didn’t pay DDU before, why has this changed?
From January 1 2021, the UK is no longer part of the single market. This means that ecommerce goods being sold across the UK and EU border will be subject to customs duties and taxes.
How much will I have to pay?
Unfortunately, as each country imposes different customs duty and tax on imported goods, we cannot advise exactly how much you may be required to pay. Please contact your local customs office for further information before placing your order.
What countries have to pay DDU?
All countries outside of the UK may be subject to paying taxes and duties.